As mentioned in the Workday update sent on Friday, a long-term multi-source data warehouse solution is underway. Recently, Mines signed a contract for Edify, our first comprehensive data warehouse and analytics solution. Edify is designed for higher education and is...
With Halloween behind us, it is a great time to introduce a monthly communication from IT in the Daily Blast called IT Tips and Tricks. These are not Halloween tricks but, instead, technology tips and tricks that will enrich your technology experience at Mines. ...
Do you have a desktop phone? Do you use it? What is working? What is not? These are a few questions Mines IT is asking as we embark on a critical project to replace and modernize our phone system. Our current phone system is old technology supported minimally by an...
With the recent cyber breaches at the Colorado Department of Higher Education and the National Student Clearinghouse, it is top of mind that cyber incidents are causing significant disruption to universities and related entities. According to Educause, “Education is...
We all know the feeling when tech goes off the rails and you need help. Can you get reliable IT support in a timely manner? Is a technician available to get my PC, Mac, and AV equipment running again? In March, I shared the work we’d be doing to reinvent the IT...
From time to time, we all have technical issues that frustrate us and cause precious time to be lost. The time it takes to resolve your technical challenges is crucial to your productivity and directly impacts our reputation at Mines. When I arrived at Mines in the...