Welcome to Mines IT -- Getting Started
Set up your account, connect to campus services, and access the tools you need to get started at Mines.
What Computer Should I Bring to Mines?
View recommended computer configurations for guidance on what will work best for Mines coursework and campus systems.
Start Here (Required Setup)
Complete these steps to access Mines systems:
- Set up Multi-Factor Authentication (MFA)
- Access your Mines email and my.mines.edu
- Connect to campus Wi‑Fi
- Install Microsoft 365
Access Your Mines Email and Campus Services
Log in to my.mines.edu to access:
- Email (Outlook / Microsoft 365)
- Canvas (courses, assignments, grades).
- Trailhead (registration, schedules, financial aid). Learn more about using Trailhead.
- BlasterPrint (campus printing). Learn more about using BlasterPrint.
Connect to Campus Wi‑Fi and Network
- Mines – All campus buildings and residence halls
- Mines-Personal – Gaming and streaming devices in residence halls
- Mines-Guest – Used for visitors and campus guests
- Wired Connections – Ethernet wall ports in residence halls should be active by default.
Need Help?
- Visit us: CTLM 156A. View IT Service Desk hours
- Call us: 303-278-HELP (4357)
- Submit a ticket: helpcenter.mines.edu
- Search the Knowledge Base for step-by-step guides and answers to common questions
- Chat with BlasterBot (helpcenter.mines.edu)
Additional Resources
- Software available to students
- As a Mines student, you have access to specialized academic software. For more details, visit our Knowledge Base.
- Stay safe online
- Report suspicious emails using the Phishing Alert button in Outlook
- Never share your password
- Keep your device updated
- Short-term laptop checkouts
- Are located in the Brown and Library laptop kiosks.