Microsoft Teams Support Expiring for Older iOS Versions

On 26 Aug 2021 ITS sent out the following message about Teams and iOS

Subject: NOTIFICATION: Microsoft is retiring Teams mobile support for devices running on iOS version 13 and below
Date: August 26, 2021 3:00 pm


You are receiving this message because you have been identified as someone that uses the mobile version of Teams, Microsoft Teams Mobile, on your iOS device. Microsoft has announced they are retiring Teams mobile support for devices running on iOS version 13 and below. The retirement will begin in early October and is expected to complete by mid-October.

Microsoft’s official statement of support:
“Support is limited to the two most recent major versions of iOS. For example, when a new, major version of iOS is released, the iOS requirement is the new version and the most recent versions that preceded it. The optional Blur my background video effect on iOS requires an operating system of iOS 12 or later, compatible with the following devices: iPhone 7 or later, iPad 2018 (6th generation) or later, and the iPod touch 2019 (7th generation).”

ACTION: Instead of using iOS 13 or below, Apple recommends updating to the latest version of your OS. Instructions for updating your iOS device are here.

Please contact the Mines Help Center at (303) 384-2345 or for questions or assistance.

Best regards,

Josh Lawrence
Senior Manager, User Experience and Support Services
Information & Technology Solutions (ITS)
303-384-2485 |

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