Apr 21, 2020 | Awards and Recognition, News
The Student Employee of the Year is… Ty Christensen, for his work with ITS. Just try not to be impressed when you read through all the nominations.
Mar 19, 2020 | CIO Updates, Coronavirus, News
As of last night (Wednesday, March 18), ITS can now provide a “licensed” (sometimes called Pro) Zoom account for all Mines users. ITS immediately upgraded all existing basic accounts to licensed accounts. To prevent the need for IT to upgrade on a per-request basis,...
Feb 18, 2020 | News, Outages
Starting the week of February 17th, 2020 if end users are not able to successfully authenticate using SSO the quickest work around will be to use Microsoft Edge or Mozilla Firefox and put in a ticket with their internal IT group to ensure the appropriate patches or...
Feb 18, 2020 | Announcements, News
Leaving Mines? ITS account removals soon to be automated! Calling all managers! Have an employee departing? If so, be sure to read up on the latest ITS procedures on account removals (see link below)....
Feb 13, 2020 | Announcements, News
Did you know that our “Brand New” Mines Help Center is turning 1 year old today?! My, how time flies as a year ago today on February 13, 2019, we flipped the switch from Footprints to TeamDynamix. We know that there have been speed bumps, hiccups, and...
